Delivery and Returns

Free US shipping on orders of $149 or more, and 14 days to return or exchange.

Shipping

Standard delivery: 3–7 business days for orders placed by 6pm EST. Shipping is calculated at checkout based on your address.
Free shipping: on US orders of $149 or more.
Orders are processed Monday to Friday (excluding holidays). Orders placed after the cutoff time ship the next business day.
Orders are not delivered on Sundays or holidays.
We ship across the US and internationally. International rates are calculated at checkout.

Returns & exchanges

You have 14 days from the day you receive your order to return or exchange items.

Items must be unworn, unwashed and unaltered, with all original tags attached and in their original packaging.
You can choose a refund (minus shipping), store credit as a Titlechaser e-gift card, or an exchange.
Original shipping fees are non-refundable, and return shipping is the customer’s responsibility unless the item is defective or wrong.
Items returned with makeup, deodorant, perfume or similar stains will be sent back to you and are subject to additional shipping costs.
Items sent back cash on delivery (COD) will not be accepted.
After 14 days, sales are final.

To start a return or exchange, contact us with your order number and the items you want to send back.

Defective, damaged or wrong items

Please check your order when it arrives. If an item is defective, damaged or not what you ordered, contact us within 14 days of receiving it with your order number and clear photos. We will send a replacement at no cost to you and cover the return shipping. Items not reported within 14 days are not eligible for credit.

Refund timing

Once we receive your return, your refund or credit is processed within 2–3 business days and we email you when it’s complete. Your bank may need a few extra days to show it on your statement.

Titlechaser reserves the right to refuse returns that do not meet this policy.